Terms and Conditions

It is the aim of Jump Event Catering to provide every client with the event they expect and to make their booking with total confidence.Written confirmation or receipt of a deposit for a booking implies acceptance of these terms and conditions.

1. Payment

A 20% deposit is required upon booking to confirm the date.
The outstanding balance to be paid 7 days prior to the event
All events require written confirmation to Jump Event Catering, accompanied by the required deposit within fourteen days of the booking. The deposit is non-refundable in the event of cancellation.
If no confirmation is received the booking will be deemed cancelled by the customer.
In the event of cancellation of a confirmed event the following charges will apply:
If the cancellation is made with less than 7 days notice the full value of the event will be charged. If cancellation is made prior to 7days, then 50% of the total value of the event will be charged.
Cheques must be made payable to Jump Event Catering.

2. Numbers

Confirmations of final numbers attending the event must be provided 7days prior to the event. The numbers notified will be the minimum figure charged. A variation of increased numbers may require the costing of the event to be reviewed.

3. Liability

All food must be consumed within two hours of the initial serving; Food remaining will be disposed of by Jump Event in accordance with current hygiene regulations. Any food consumed after two hours is at the client’s discretion and therefore becomes their responsibility

4. Menus

We reserve the right to substitute any item on the chosen menu for an appropriate alternative due to seasonal availability on certain food stock.